Series 900: Maintenance Management
Course 910: Managing a Training Program
Covers analysis of training needs. Describes various kinds of training and lists important steps in administering training. Compares group management techniques to self-study. Discusses the training environment. Examines how to keep training records and how to evaluate training results
Lesson 1 - Analyzing Your Training Needs
Topics:
Reasons for training; Kinds of training; Front-end analysis; Written performance objectives; Making sure training works
Learning Objectives:
- Define training and state the main reason for training today.
- Explain the problems involved with trial-and-error learning.
- List three important steps in administering training.
- Explain why good communication is important in training.
- Name three distinct kinds of training.
- Explain the steps involved in a front-end analysis.
- Tell why it is important to write performance objectives.
Lesson 2 - The Supervisor as Trainer
Topics:
Self-, group-paced training; The environment; Getting started; Developing your own training programs; Using commercially prepared packages
Learning Objectives:
- List the advantages, disadvantages, and applications of self-paced and group-paced training.
- Lists several important aspects of the training environment and tell why each is important.
- Explain several group management techniques.
- Name at least three advantages of supervised self-study.
- Explain the importance of determining the level of your training needs.
- Evaluate the suitability of commercially prepared training programs.
Lesson 3 - Using Training Media
Topics:
Lectures; Visual aids; Slide shows; Movies; Videotapes; Manuals; Programmed instruction; Computer-aided instruction
Learning Objectives:
- List at least six factors that influence the usefulness of a training medium.
- Name several types of visual aid and explain how they can be used to improve a lecture.
- Explain how to put together a useful sample set.
- Trace the steps involved in the making of a slide-tape show.
- List several advantages of videotapes over films.
- Give the main reason programmed instruction is effective.
- Describe the usefulness of computers in training.
Lesson 4 - The Adult Learner
Topics:
Rules for adult learners; Attention span; Reading level; Learning by doing; Relating learning to the job
Learning Objectives:
- Explain the differences between the way adults learn and the way children learn.
- Explain the importance of motivating adult trainees.
- Describe ways to get feedback from a group.
- Explain the importance of preparing adult trainees for learning.
- Tell why it is important to relate adult learning to real-life situations.
Lesson 5 - Evaluating Training Results
Topics:
Record keeping; Data collection; Time standards; Evaluating training; Pretest/posttest; Writing tests; On-the-job observation
Learning Objectives:
- Name the reasons for keeping training records.
- Name the three types of training records that are important to keep.
- Explain how time standards are established and how they can be used to measure performance.
- Name three common training evaluation methods and explain the applications of each.
- Give examples of five types of written test question and give advantages and disadvantages of each type.
- Tell why an on-the-job observation checklist is an important evaluative tool.
- Describe the purpose of a questionnaire.
