Lesson 1: Measuring Workload


What is the workload?; Categories of workloads; Techniques for computing workloads; Distributing the workload; Effects of absenteeism, overtime on workloads; Workloads vs. backlog levels

– Define workload and explain its importance in control of maintenance work.
– List the seven workload categories.
– Compute workload measurements for each of the seven categories.
– Explain how the workload should be distributed.
– Describe the effects of absenteeism and overtime on the workload.

Lesson 2: Controlling Labor


Maintenance labor control; Overall control of maintenance labor; Responsibility of control; Observe and react; Handling absenteeism; Overtime vs. bringing on extra people; Planning vacation schedules; Processing vacation requests; Productivity and the supervisor

– Identify the seven categories of maintenance labor discussed.
– Describe the most effective means of controlling each of the seven categories of maintenance labor.
– Explain the effect a well-executed PM program has on other maintenance work.
– State the leading factors contributing to absenteeism.
– Determine the breakeven point between overtime and hiring additional workers
– Schedule vacation periods so that production still proceeds smoothly.

Lesson 3: Controlling Parts and Materials


Material control; Controlling inventory; Who should control the inventory?; Administrative control of maintenance work; Duties of the material controller; Inventory control systems; Operating a manual control system; Reordering stock; Rebuilt and fabricated parts; Calculating order quantities and reorder points; The two-bin system

– Explain the importance of effective material control to maintenance work.
– Describe the duties of the material controller.
– Describe the operation of a typical manual inventory control system.
– Calculate economic order quantities and reorder points.
– Operate a two-bin inventory control system.

Lesson 4: Managing Shop Operations


Shop control; Liaison with field work; Engineering project support; Shop rebuilds and overhauls; The shop workload; Mobile equipment maintenance; Material support; Parts and component rebuilding; Performance in the shop; Shop location, layout, and configuration; Work area considerations; Shop care and cleanup; Central shop vs. area shops

– Describe the differences in labor control between shop and field work.
– Describe the role played by a shop that supports a field crew.
– List the steps required to rebuild parts.
– Explain how shop location, layout, and configuration affect work.
– List the advantages and disadvantages of central and area shops.

Lesson 5: Controlling Costs through Budgeting


Cutting maintenance costs; Effect of improved productivity; The structure of maintenance costs; Budgeting maintenance costs; Types of budgets used by maintenance; Key equipment in the budget; Maintenance cost reduction strategy; All work must be approved

– Describe the effect increased productivity has on maintenance costs.
– List the uses of a budget.
– Describe zero-based budgeting.
– Describe the factored budgeting.
– List the eight steps in formulating equipment repair projections.
– Explain the reason why all maintenance work should be approved before it is performed.