The Challenge

The manufacturing and production company recognized that their current training program lacked the content and flexibility needed to onboard their constant influx of new employees and ensure an ongoing training program that would provide their workers the fundamental skills and safety knowledge necessary to perform their jobs safely and efficiently.

Their challenges included:

  • Lack of Foundational Knowledge - new employees joining the company consistently lack the fundamental understanding necessary to maintain the facility's onsite boilers, pumps, and mechanicals, and for basic electricity
  • Scheduling and Downtime - Scheduling of group training created considerable challenges in terms of downtime and loss of production
  • Equipment Specific Training - The plant includes customized equipment requiring complicated instruction, which was lacking in the training program

With many employees requiring training and onboarding, the company worried about production time loss related to training.

The TPC Solution

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Using TPC's extensive workforce training content and instructors, including basic and advanced private group training courses in fundamental industrial skills and hands-on virtual troubleshooting simulations, TPC designed a program to address the challenges the manufacturing company faced.

  • Knowledge Gains - TPC crafted a curriculum utilizing established instructor led courses in Basic Electricity and HVAC Operations to ensure a common understanding of critical foundational topics.
  • Increased Productivity - TPC minimized production downtime by offering multiple sessions of each course, allowing employees to split time between the production floor and the classroom
  • Equipment Specific Education - TPC selected veteran expert instructors to develop customized seminars on the facility's boilers, pumps, mechanicals, and basic electricity to expedite onboarding, provide comprehensive topic coverage, and address their safety needs.

TPC customized the classes by touring the facility and investigating the equipment the employees use daily. They examined manufacturing layouts for the boilers, learned about individual machine issues, and discussed employee learning gaps and onboarding needs.

99 out of 100 training participants answered a survey stating that the simulation training program helped them understand their job better, was educational, and provided real-world scenarios.

The Proof

TPC successfully and efficiently trained more than 100 employees with little production downtime. As promised by TPC, employees were onboarded faster with customized training on the equipment they use every day and reviewed basic electricity.

The manufacturing company was clearly pleased with the customized private instructor-led group training; the Training Manager commended TPC's partnership, stating, “Everyone loved the courses, and it has prompted us to continue future onsite trainings.”

They appreciated TPC's training offerings and have expanded their partnership by adopting self-paced digital training and plans to add more private group instructor-led training.

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About TPC

TPC's training programs bring real-world experience to life for industrial maintenance professionals. With online and instructor-led options, technicians from multiple disciplines—electrical, mechanical, and HVAC—build skills through interactive simulations that mirror live work environments. The focus: developing the troubleshooting mindset and preventive strategies that save time, parts, and operating costs.

Ready to explore how training with TPC can improve your operations?

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