Case Study: TPC’s Training Impact with a Global Food Manufacturer

Written by Staff Writer

Learn how TPC partnered with the world’s second-largest processor and marketer of chicken, beef, and pork, to expand their training options for their maintenance and refrigeration workforce.

BACKGROUND

A global protein processing company with 110 production facilities and 120,000 employees throughout the United States came to TPC to elevate their refrigeration and maintenance training. The company provides 20% of America’s proteins under a portfolio of seven brands while also serving as the leading protein provider to several national restaurant chains.

TPC provided support through two of its products – the TPC Simutech Training System and TPC Online training courses. The company's manager of maintenance training adopted TPC’s simulations to enhance their electrical troubleshooting curriculum, while their refrigeration training manager needed additional training resources for new hires in the ammonia refrigeration department to address employee development needs.

THE CHALLENGE

While the company already had a training program in place, they were encountering several challenges, including:

  • A dispersed workforce in diverse roles with vast responsibilities
  • Multiple training providers
  • Maintenance worker electrical troubleshooting skill gaps
  • Absence of hands-on electrical training
  • Inefficient new hire ammonia refrigeration training
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THE OPPORTUNITY

The maintenance department lead was seeking to address skill gaps through a safe, hands-on approach to electrical troubleshooting that went beyond theory.

The refrigeration training manager was looking for comprehensive new hire training options for ammonia refrigeration department workers that would expedite onboarding, increase knowledge transfer, be easily accessed and trackable, and be affordable.

TPC’s extensive workforce training options – from hands-on virtual simulations to more than 2000 self-directed online courses – addressed the company's unique training needs.

THE TPC SOLUTION

The company leveraged two of TPC’s products that directly aligned with the challenges they were aiming to solve. By adopting TPC’s Simutech Training System—interactive, hands-on computer simulations that are cost-effective, engaging, and realistic—they experienced a completely safe environment for working with dangerous electrical currents while also building knowledge retention.

With the use of four specialized online refrigeration courses, the company experienced an affordable, easily accessed, and comprehensive training solution that employees could take on their own time.

THE PROOF

With noticeable improvements in performance, productivity, and engagement, TPC’s Simulation Training System and the four self-paced online ammonia refrigeration courses were met with universal acclaim. While the company started with 75 licenses, that number grew to 120 licenses over two years — a 60% increase. Additionally, 99 out of 100 training participants answered a survey stating that the simulation training program helped them understand their job better, was educational and provided real-world scenarios.

TPC Customers All Have One Asset in Common: Their People.

Partnering together, we help organizations realize the full potential of their workforce. It’s not just about empowering and fostering a thriving loyal workforce. When employees grow and succeed, organizations do too. Call 847-808-4000 or email sales@tpctraining.com