Facilities management training covers a wide range of disciplines, skills, and certifications, but the end goal is always the same: to ensure the continuing efficiency and functionality of the building environment through a complex interaction of people, processes, and equipment. As such, developing a thorough facilities management training program requires significant thought. Here are a few steps to help you along the process
Base Training on Need, Not Availability
Facilities management training should always be based on need, not on the restrictions of a training catalog or an inflexible training service. Input from your employees is essential, although suggestions must always align with facility needs, rather than wishes and wants.
All training programs should be developed and designed with your building’s specific needs in mind. Seek out training teams with the flexibility to tailor training to your facility’s unique situation.
Tailoring training content allows you to target specific skills needed by your employees, rather than generalized skills which may or may not align with your building’s equipment and machinery.
Choose Trainers with Industry Expertise
Not all facilities management training instructors have the skills to teach effectively. It’s vital to check any training provider’s education and experience, both in the field and in the classroom.
Versatile Training methods
At TPC Trainco, we bring a wide range of training techniques and tools to our on-line and on-site seminars, from live lectures and computer-based learning to hands-on training and interactive training techniques. This is important. Different employees learn in diverse ways, which must be considered when launching any facilities management training program.
Include the Target Audience
Whether they’re customers, other employees, or residents of a commercial building, some group benefits from facilities management services. Identify this group and ask for their input. Their response can be invaluable as you design your training program, often revealing what facilities management delivers and, more importantly, what’s lacking.
Follow Up on All Training
A one, two, or three-day facilities management training course will teach valuable skills, but making those skills habitual requires repetition.
A follow-up program is vital to any training program. In the days, weeks, and months after facilities management training, offer repetition training and refresher courses. Even a ten-minute discussion at a staff meeting of the skills learned can keep information fresh in employee minds.